FREE AUS SHIPPING ON ORDERS OVER $150

Processing & Delivery

Delivery Charges
‏‏‎ ‎
Australia-Wide Registered Express Post via AusPost with tracking & signature on delivery
$15 flate rate for 500g satchel
$25 flat rate for 1kg satchel ‏‏‎ ‎
 ‏‏‎ ‎
International Registered Post via AusPost with tracking
$35 flat rate
‏‏‎ ‎
Processing Times‏‏‎ ‎
‏‏‎ ‎
Once you have ordered and paid for your item(s), please allow up to 48 hours for your item to be posted.‏‏‎
 
‏Gift-wrapping will not affect your processing time.‏‏‎ ‎If your order is urgent, please let us know and we will try our best to have your order delivered in time for your special occasion. 
‏‏‎ ‎
If you have selected any additional services including resizing, engraving, engraving removal, or any other jewellery and watch alterations, please allow up to 7 business days before your item is posted. These processing times may vary depending on circumstance, in which case we will touch base with you to inform you of any changes to the lead time.‏‏‎ ‎
‏‏‎ ‎
Delivery Within Australia ‏‏‎ ‎
‏‏‎ ‎
Please allow up to 5 business days for your item(s) to arrive once they have been posted. You will be provided with the tracking number for your shipment once your order has been dispatched which you can track at www.auspost.com.au ‏‏‎ ‎
‏‏‎ ‎
Delivery is made through Australia Post with tracking & signature on delivery. If the deliverer is unable to deliver to you, he/she will leave a notification card in your letter box. The parcel will then be kept at your local Post Office for you to collect for 7 working days. ‏‏‎ ‎
‏‏‎ ‎
If you would like us to send your order on a courier of your choice on your account, please let us know and we will try our best to accommodate this. ‏‏‎ ‎
‏‏‎ ‎
Please ensure your address is entered correctly as Delross Design Jewellers takes no responsibility for incorrect delivery details.‏‏‎ ‎ ‏‏‎ ‎
 ‏‏‎ ‎
International Delivery
 ‏‏‎ ‎
Please allow up to 10 business days for your item(s) to arrive once they have been posted. You will be provided with the tracking number for your shipment once your order has been dispatched which you can track at www.auspost.com.au ‏‏‎ ‎
‏‏‎ ‎
Delivery is made through Australia Post with tracking. ‏‏‎ ‎
‏‏‎ ‎
If you would like us to send your order on a courier of your choice on your account, please let us know and we will try our best to accommodate this. ‏‏‎ ‎
‏‏‎ ‎
Please ensure your address is entered correctly as Delross Design Jewellers takes no responsibility for incorrect delivery details.‏‏‎ ‎ ‏‏‎ ‎
 ‏‏‎ ‎
Duties and Taxes ‏‏‎ ‎
 ‏‏‎ ‎
Depending on which Country you live in, there may be relevant import laws, duties and taxes that require payment. As the recipient, you are liable for all import, customs and local sales taxes levied by the country you are shipping to. If you incur such fees, you must pay these to the relevant authority in order to release your order from customs on arrival.  ‏‏‎ ‎
 ‏‏‎ ‎
‏‏‎ ‎