FREE WORLDWIDE SHIPPING

Processing & Delivery

Processing Times‏‏‎ ‎
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Once you have ordered and paid for your item(s), please allow up to 24 hours for your item to be posted, with the exception of weekends, where a 48 hour timeframe is applicable due to our Sunday closure.‏‏‎ 
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If you have requested any additional services including resizing, engraving, engraving removal, or any other jewellery and watch alterations, please allow a minimum of 3 business days for your item to be posted. These processing times may vary depending on circumstance, in which case we will touch base with you to inform you of any changes to the lead time.‏‏‎ ‎
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Delivery Within Australia ‏‏‎ ‎
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You will be provided with the tracking number for your shipment once your order has been dispatched which you can track at www.auspost.com.au ‏‏‎ ‎
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Delivery is made through Australia Post with tracking & signature on delivery. If the delivery driver is unable to deliver to you, he/she will leave a notification card in your letter box. The parcel will then be kept at your local Post Office for you to collect for 7 working days. ‏‏‎ ‎
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Please ensure your address is entered correctly as Delross Design Jewellers takes no responsibility for incorrect delivery details.‏‏‎ ‎ ‏‏‎ ‎
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International Delivery

You will be provided with the tracking number for your shipment once your order has been dispatched which you can track at www.auspost.com.au ‏‏‎ ‎
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Delivery is made through Australia Post with tracking. ‏‏‎ ‎
Please ensure your address is entered correctly as Delross Design Jewellers takes no responsibility for incorrect delivery details.‏‏‎ ‎ ‏‏‎ ‎
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Duties and Taxes ‏‏‎ ‎
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Depending on which Country you live in, there may be relevant import laws, duties and taxes that require payment. This is usually for purchases over $1000. As the recipient, you are liable for all import, customs and local sales taxes levied by the country you are shipping to. If you incur such fees, you must pay these to the relevant authority in order to release your order from customs on arrival.  ‏‏‎ ‎
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